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City Attorney

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1. What is the distinction between the District Attorney, the City Attorney, and the City Prosecutor?
2. Does the City Attorney deal with municipal ordinance citations in municipal court?
3. Are municipal violations criminal matters?
4. Do I need a lawyer in municipal court?
5. What if I plead not guilty to a municipal ordinance violation?

City of Brookfield General Information

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1. Does a person need a bicycle license?
2. How do I obtain a Dog License?
3. Who do I call for a stray dog or cat?
4. Who do I call if the trash was not picked up?
5. How do I apply for a Block Party Permit?
6. What rules do solicitors have to follow?
7. When is Trick or Treat?

Community Development

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1. When does the Plan Commission meet?

Engineering

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1. When will my street be repaved?
2. When will we get water?
3. Does the City assess for roadwork?
4. Pathways

Finance

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1. Where do I pay my water/sewer bill?
2. I am moving - what do I need to do to close out my tax or utility bill?
3. How do I get a credit for water used for sprinkling my lawn or landscaping that does not go into the sanitary sewer system?
4. Where/how do I pay my property tax bill?
5. How do I get a copy of my tax bill?
6. When will the property tax bills be mailed?

Highway - Drainage

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1. My storm sewer is draining too slow. Will the city check this out?
2. Can my drainage ditch be enclosed?
3. Can my sump pump discharge hose drain into the street?
4. Can we have our culvert replaced when we have a new driveway put in?
5. Who is responsible for landscaping after the city repairs my culvert?
6. Will the city replace my cracked driveway approach?
7. What to do if my storm inlet is plugged?

Highway - General Information

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1. Does the City pick up Christmas Trees?
2. Does the City pick up brush and yard waste?
3. Will the City remove a damaged tree on my property?
4. There is a dead animal in the road. Who picks it up?
5. What are the hours of operation for the Recycling Center?

Highway - Snow Control

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1. Why didn’t I get a snowplow marker?
2. Who clears the bike paths & sidewalks?
3. The snowplow damaged my lawn. Who is responsible?
4. The snowplow hit my mailbox. Who is responsible?
5. What if the snowplow damages my lawn sprinkler head?
6. The snowplow left a lot of snow in my driveway, who is going to clean it up?
7. Why is my street always plowed last?
8. I live on a cul-de-sac, why do the snowplow drivers only make one pass through it?
9. Whose responsibility is it to shovel out a fire hydrant or mailbox?
10. What to do if snow & ice is blocking my storm inlet?

Highway - Streets

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1. When will the City sweep my street?
2. Will the City replace my cracked driveway approach?
3. The street name sign on my corner is damaged (or missing). Can it be replaced?
4. How do I report that a street light is out?
5. A traffic signal has a light out. Who do I call?
6. When will my street be repaved?
7. Does the City assess for roadwork?

Human Resources

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1. What is the best way to find out about City job openings?
2. Do I have to be a resident of the City of Brookfield in order to apply for a position?
3. When will I be notified regarding the status of my candidacy for a City position?
4. May I submit a resume or fill out an application and be called when something opens up in my field?
5. How do I apply for a City position?
6. How long are applications kept on file?
7. How do I become a City of Brookfield Firefighter?
8. How do I become a City of Brookfield Police Officer?
9. Does the City have any part-time employment opportunities
10. Does the City have any opportunities for persons under the age of 18?
11. What is the maximum hiring age for City employees?
12. What type of pre-employment requirements does the City request of an applicant before hire?
13. If I have a family member already working for the City of Brookfield, can I still apply and be considered for employment?
14. Does the City of Brookfield recruit and hire candidates for Town of Brookfield positions?
15. Does the City of Brookfield recruit and hire candidates for Elmbrook School District positions?
16. Is a resume required to be submitted with the employment application?
17. If I applied for a particular position in the recent past and I notice it has re-opened or is being re-advertised, do I need to re-apply in order to be considered?
18. Does the City of Brookfield have a residency requirement for its employees?
19. How do I go about reporting misconduct on the part of a City employee?
20. How do I access the records of persons employed by the City of Brookfield?
21. How many employees work for the City of Brookfield?

Inspection Services

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1. When can I schedule an inspection?
2. How does the local code apply to my situation?
3. What is the zoning of my property?
4. How can I make a complaint regarding a neighborhood situation?
5. Can I take out my own permit and do the work?
6. Private well questions?

Library - Adult & Teen Services

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1. Can I access subscription databases from home?
2. Can you get an item from another library for me?
3. Can I use a computer at the Library?
4. Is there anything for my teenager at the Library?
5. How do I make a purchase request or suggestion?

Library - Circulation Services

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1. Logging in the Library Catalog
2. How do I get a library card?
3. Can my child get a library card?
4. How can I renew items?
5. What is pre-overdue email notification?
6. Can I place a hold on an item that is checked out?
7. How long can I keep an item?
8. I’m going on vacation and don’t want you to call about my book while I am gone. What can I do?
9. How do I get a replacement for a lost card?
10. If I forget my library card can I still check out materials?
11. I have a business/work in Brookfield. Can I get a library card?
12. I am a teacher in the Brookfield area. Can I get a library card?
13. What is self check?
14. What is CAFE?
15. Can I use my card at other libraries?

Library - General Information & Other Services

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1. Library Hours
2. Does the Library have meeting rooms?
3. Can I make photocopies at the Library?
4. How do I donate money to the Library?
5. How can I donate books to the Brookfield Public Library?

Library - Internet Resources

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1. What are Electronic Books?
2. Does the Library provide Internet Access?
3. Can I use wireless on my laptop at the Library?

Municipal Court

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1. What is the general procedure followed in Municipal Court?
2. What is the burden of proof in Municipal Court?
3. Am I entitled to a Public Defender for my court case?
4. How do I know what my court date is?
5. Are there additional court costs if I wish to appear in court?
6. Is there a chance of reducing my points or charges?
7. What happens if I plea not guilty?
8. What do I need to do for my trial date?
9. Am I able to see the City Prosecutor before my court date?
10. How do I pay my citation?
11. What type of payment is accepted?
12. What if my drivers license is suspended for non payment of a citation?
13. Do you have payment plans?
14. What happens if I miss my court date?
15. What if I fail to pay my fine?
16. I have a question on my 10 day compliance ticket.
17. Can I just pay my citation without appearing in court?
18. How will points effect my insurance?
19. Right To Appeal
20. Do I have the right to reopen a case?
21. Are there any online education courses that I can complete as part of the penalty imposed by the court for a traffic or municipal ordinance violation?
22. TRAFFIC SAFETY SCHOOL
23. ALCOHOL ASSESSMENT OVER 17 YEARS OF AGE
24. ALCOHOL ASSESSMENT UNDER 17 YEARS OF AGE
25. DRUG ASSESSMENT
26. IGNITION INTERLOCK DEVICE (IID)

Parks, Recreation & Forestry

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1. I have some questions about trees in the right-of-way in front of my house or on my property - who can I contact?
2. What picnic areas/shelters are available to rent in the park system and how do I reserve them?
3. Where is Fox Brook Park? What are the hours and cost? Are there picnic areas/shelters at the park and what are the fees?
4. Are dogs allowed in City Parks? Where can I go to exercise my dog?
5. Where can I find out about recreation programs and classes being offered and how to register?
6. Where can I get information about other independent recreation groups/organizations (i.e. Brookfield Soccer Club, Elmbrook Little, Elmbrook Swim Club, etc)?
7. What job opportunities does the Department have and how would I apply?
8. I have some questions about plants (or bugs or soil) on my property. Who can I talk to?
9. Is a special permit needed to take pictures in City of Brookfield parks (such as for a wedding, etc.)?

Planning

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1. Is there a list of new subdivisions?

Police

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1. I have information about a crime?
2. Overnight Parking
3. Does a person need a bicycle license?
4. Should I lock my vehicle?
5. LEGISLATURE CHANGES LOCAL BOWHUNTING LAWS

Police - Fingerprinting

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1. How can I get my fingerprints taken?

Police - Reports

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1. How can I obtain a copy of my accident report?
2. How can I obtain a copy of a police report?
3. I need a FDDPA Exemption Form?

Police - Tickets

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1. Where can I pay my ticket?
2. How can I contest my ticket?

PPI-I Reduction Program

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1. Where does the Program currently apply?
2. What kinds of things will the city pay for?
3. I see this is voluntary right now, but will it always be that way?
4. I don’t have any issues with the sewer system. Why should I bother participating?
5. How does the inspection process work?
6. How do I sign up?

Recycling

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1. What are the hours of operation for the Recycling Center?
2. What can be brought to the Recycling Center?
3. Can we take appliances to the Recycling Center?
4. Does the City pick up brush and yard waste?
5. When can you burn brush and yard waste?
6. How do I dispose of carpeting and construction debris?
7. Does the City pick up Christmas Trees?
8. How do I get dispose of Latex Paint?
9. Do we accept paint and other hazardous waste at the Recycling Center?
10. Who do I call when my trash pickup is missed?

Sewer

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1. What is chloride and where does it come from?
2. I have a gas odor in my basement, what is it?
3. I have a puddle of dirty water around my floor drain, what should I do?
4. Why is water splashing up or noise coming from my toilet?

Water - General Information

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1. Can I still use by private well for outside watering once I connect to City Water?
2. Where can I get my private well tested?
3. Does my city water come from Milwaukee?
4. How does the City decide where to put new water main and when?
5. How do I know when water is planned to be installed in my area?
6. Why does my sump pump run more often than usual?
7. What is the water pressure in my area?
8. What is a water emergency?
9. Is it true that all properties in Brookfield will receive municipal water?
10. Why do we need municipal water, our well is fine?
11. What does it cost to get water service?
12. Do we need to pay all of the assessment at once?
13. Once water is installed in the street, when do we need to connect?
14. When will we get city water?
15. Are there any restrictions on lawn or garden watering?
16. When will we get water?

Water Leaks

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1. Water is coming up in my basement through the floor drain, what do I do?
2. Water is bubbling up in the street or ditch area, what do I do?

Water Quality

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1. What is the hardness of my city water?
2. How much fluoride is in the city water?
3. How is the city water treated?
4. Do I still need a water softener if I am on city water?
5. Why do I have rusty water?
6. Why do I have low or no pressure?

Water/Sewer Billing

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1. How do I establish service or change the name on an account?
2. Why does my utility bill keep going up?