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Library - Circulation Services

Show All Answers

1. What is pre-overdue email notification?

Provide the Library your email address to receive emails reminding you of upcoming due dates for materials checked out at the Brookfield Public Library. Email notices will be sent three days prior to when a material is due. You may sign up for this service in person at the Circulation Desk, over the phone at 262-782-4140 Opt. 3 or click on pre-overdue email notification sign up link below. Reminder notices are sent as a courtesy. Failure to receive a notice does not remove your responsibility to return items promptly and pay fines.
Pre-overdue Email Notification Sign up

2. How can I renew items?

You may renew items in person, over the phone at 262-782-4140 Opt. 3 or click on the My Account link below. All circulating materials may be renewed twice. Items with holds on them, items previously renewed twice, interlibrary loan items and items from the browsing collection may NOT be renewed. My Account

3. I’m going on vacation and don’t want you to call about my book while I am gone. What can I do?

You can now place your holds on suspension. When the suspension period ends, the hold will be filled when the item becomes available and when your hold is the first qualified hold for the item. You can use this feature when you place a hold, or modify an existing hold. You may call the Library at 262-782-4140 (option 1) or use the Online Catalog and My Account on the web. Holds

4. Can I access my account through the Internet?

If you have a valid library card you may view checkouts, holds, and due dates as well as place holds and renew items.
•Click on the My Account link below
•Enter in your library card number and birthdate (MM/DD/YYYY)
•Click on “Display My Account Information”
My Account

5. How do I get a library card?

Click on following link for details: Library Cards

6. Can my child get a library card?

A child may get his or her own library card as soon as he/she can write his/her name on the back of the registration and library card. A parent or legal guardian is required to sign for juvenile borrowers up to the age of 14 years. This acknowledges the parent or guardian's responsibility for loss or damage of materials and overdue charges on materials loaned to the child. Library Cards

7. How do I get a replacement for a lost card?

Please let the Library know as soon as you lose your card. After you verify your address and pay the $1.00 replacement fee, you will be issued a new card.

8. If I forget my library card can I still check out materials?

Yes, if you show proper photo ID with your current address (driver’s license, check book or currently postmarked bill). If fines exceed the $20.00 threshold, this matter must be resolved before you can check out materials.

9. I have a business/work in Brookfield. Can I get a library card?

Click on the following link for details: Library Cards - Businesses

10. I am a teacher in the Brookfield area. Can I get a library card?

Click on the following link for details: Library Cards - Teachers

11. What is self check?

Self check allows users to check out their own materials, provides immediate delivery of service without waiting in lines for assisted checkout, and provides another option for library users to “get in and out quickly” while preserving their privacy. All materials except items on hold can be checked out at one of two self check workstations located in the Library.

12. How long can I keep an item?

Click on the following link for details: Loan Periods

13. Can I place a hold on an item that is checked out?

You may call the Library at 262-782-4140 Opt. 1 or use the online catalog on the web. All circulating materials except pamphlets and items from the browsing collection can be placed on hold. Patrons are notified for available holds and overdues by an automated phone system. Holds

14. Can I use my card at other libraries?

Your CAFE card may be used at any library in our consortium which includes the libraries in these communities: Big Bend, Butler, Delafield, Eagle, Elm Grove, Hartland, Mukwonago, Muskego, North Lake, Oconomowoc, Pewaukee, Sussex, and Waukesha.
Other libraries are also available for your use. Please ask at the Circulation Desk for more information.

15. What is CAFE?

CAFE stands for Catalog Access For Everyone. This term was coined to describe the group of cooperating libraries who joined together to share resources in an effort to provide better and more comprehensive service while reducing the cost of operation to local taxpayers.
The group began in 2003 when the Brookfield Library arranged to share the Waukesha Library's newly upgraded computer system. Since then libraries in Muskego, Mukwonago, Big Bend, Butler, Sussex-Lisbon, Delafield, Eagle, Elm Grove, Hartland, Merton, Oconomowoc and Pewaukee have joined the group.
The combined database of these libraries now contains more than 600,000 titles, 1.4 million items and 220,000 registered borrowers. CAFE Libraries