Water Meters

Water Meter Change Program

The Public Service Commission requires the Utility to change out inside water meters every 10 years. This ensures accurate meter reading and is done at no charge to the utility customer. The Utility tries to contact each customer by phone to set up appointments. Appointments are scheduled Monday through Friday from 7:00 am to 2:00 pm. We appreciate your cooperation in helping us keep up to date on meter change outs.

Appointments should take approximately 30-45 minutes to complete, as long as the valves above and below your meter are in proper working order.  See Customer Responsibilities.

When remodeling your basement or home, please remember to keep water meters accessible to the Water Utility.  Do not box meters in walls or build shelving units around them.  Should you need further information, contact the Utility at 262-796-6717.

New Meter Installations

New meters will be installed once the Plumbing Inspector has completed a final inspection on the property.

Commercial Meters

New meters will be installed once the Plumbing Inspector has completed a final inspection on the property.

All commercial properties needing new meters must fill out a Meter Application and submit it to the Water Utility as soon as possible.  Some meters may take up to 8 weeks to receive, if not in stock.


Water Meter, Large - Fact Sheet
Water Meter Permit Application