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1. How do I get a copy of my tax bill?

For questions regarding your property tax bill, please call the Treasurer's Office at 262-796-6640. Copies of paid property tax bills are available online by clicking on the Tax Bill Information link and following the onscreen search instructions.

2. I am moving - what do I need to do to close out my tax or utility bill?

The City does not perform final readings for utility bills for sales of property; buyers and sellers should have the utility charges prorated as part of the closing process.  If you are currently on the Automatic Payment program please notify the Accounting office in writing to ensure that your utility account is removed from direct debit, and the bill is mailed to the correct address.  If you utilize the City’s online payment option through PSN, for auto pay please make sure to go online and cancel your recurring payments.  If an installment remains due on a property tax bill, contact the Waukesha County Treasurer for payment options.  If a parcel is sold, the address change for property tax bills is processed as part of recording the change in ownership of a parcel – no additional action is needed.  Changes in mailing addresses for property tax bills not connected with a change in ownership, should be sent to the Assessor’s office at City Hall.  Changes in mailing addresses for utility bills not connected with a change in ownership should be sent to the Accounting department at City Hall or Finance Email.

3. Where/how do I pay my property tax bill?

Payment types accepted by the City in the Treasurer’s Office, include cash or check.  Payments may be made in person at the Treasurer’s Office in City Hall, Monday through Friday, 8:00 a.m. to 5:00 p.m. until January 31^st.  Payments can also be made at one of the four Tri-City Bank branches located in Brookfield during the Tax Collection period.  You can find information regarding Tri City collection hours on the tax insert enclosed with the bill, or look on the News and Announcements page starting in early December.  In addition, a Payment Drop Box is located in the east parking lot at Brookfield City Hall, adjacent to Brookfield Central High School.  Mailed payments are encouraged and should be MAILED EARLY.  A return envelope is enclosed with your tax bill for your convenience.  Please note: The West Allis PO Box on the return envelope is correct, because it is the location of our bank’s processing center.  Any payments that are being mailed without the remittance portion should be mailed directly to 2000 N Calhoun Rd, Brookfield, WI 53005.  Please include the tax key number on the check.  Credit card and electronic check payments are available for real estate tax bills only, through the City of Brookfield website.  Click on the "Payments" link on the home page and follow the onscreen instructions.  Credit card transactions are subject to a 2.39% fee, with a $1.50 minimum transaction fee.  Electronic check transactions are $1.50 per eCheck, $10 for transactions $10,000 or greater.  Taxpayers have the choice of paying in full or paying in 2 installments. Should you choose to pay in installments, the 1^st installment is due to the City of Brookfield by January 31^st.  The 2^nd installment is due to the Waukesha County Treasurer by July 31^st.  Please mail or deliver all real estate tax bill payments made after January 31^st, including 2^nd installment payments directly to: Waukesha County Treasurer, 515 Moreland Blvd, Room 148 Waukesha, WI 53188 Phone: (262) 548-7029 Fax: (262) 896-8037 or click on the following link to Pay Your Taxes Online.

4. When will the property tax bills be mailed?

The property tax bills are typically mailed around December 10^th each year, following the adoption of the annual City Budget.

5. Where do I pay my water/sewer bill?

Utility bill payments can be made online with an electronic check or credit card. Otherwise, payments can be mailed, placed in the drop box located in the east parking lot adjacent to Brookfield Central High School, or in person in the Treasurer's Office at City Hall, 2000 N. Calhoun Road from 8:00 a.m. to 5:00 p.m. Monday through Friday. Bills are mailed quarterly and become due in the months of January, April, July and October.

6. How do I get a credit for water used for sprinkling my lawn or landscaping that does not go into the sanitary sewer system?

Sewer volume charges for metered residential customers are based on actual metered water flows for the first, second and fourth calendar quarters. The third calendar quarter’s sewer volume charge (summer quarter) is based on the actual metered water flow for said quarter, or the calculated average of the three previous quarters, using whichever is less. A minimum calculated average of 8,000 gallons is required for the average to be used for the third quarter. This credit will be given automatically to all residential customers.

Residential customers who have extensive outdoor water usage in early spring, late summer or fall may wish to install a sewer-deduct meter at their cost to measure “non-sewer” usage. Customers wishing to do this must call the Accounting Department at (262) 796-6661 or Finance Email to obtain an application form. Once the deduct meter is installed and inspected, sewer volume charges will be based on the consumption from the primary meter less the consumption from the deduct meter and not the calculated average as outlined above.