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1. What authority does the city have to conduct a revaluation?
2. What is the assessor’s role?
3. What information does your office use to determine assessments?
4. What is market value?
5. Can the assessment on my property be changed even if the assessor has not been inside my property?
6. Do all assessments change at the same rate?
7. How do I know if my assessment is correct?
8. What if I disagree with my assessment?
9. What is the Board of Review?
10. What evidence do I need to present to the Board of Review?
11. Does the Board of Review have the final say?
12. How do I appeal my assessment to court?

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1. Is property and assessment information available online?
2. How do I change my tax bill mailing address?
3. How do I correct/delete names on my tax bill?
4. How do I claim Homestead Tax Credit?

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1. What is the distinction between the District Attorney, the City Attorney, and the City Prosecutor?
2. Does the City Attorney deal with municipal ordinance citations in municipal court?
3. Are municipal violations criminal matters?
4. Do I need a lawyer in municipal court?
5. What if I plead not guilty to a municipal ordinance violation?

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1. Business Hours & Holidays
2. How do I obtain an open record or a public record?
3. When is the Recycling Center open?
4. Does a person need a bicycle license?
5. How do I obtain a Dog License?
6. Who do I call for a stray dog or cat?
7. Who do I call if the trash was not picked up?
8. How do I apply for a Block Party Permit?
9. What rules do solicitors have to follow?
10. When is Trick or Treat?
11. You can't sell it and you can't give it away either!
12. What happened to the video and audio for meetings?

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1. When does the Plan Commission meet?

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1. When will my street be repaved?
2. When will we get water?
3. Does the City assess for roadwork?
4. Pathways

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1. How do I get a copy of my tax bill?
2. I am moving - what do I need to do to close out my tax or utility bill?
3. Where/how do I pay my property tax bill?
4. When will the property tax bills be mailed?
5. Where do I pay my water/sewer bill?
6. How do I get a credit for water used for sprinkling my lawn or landscaping that does not go into the sanitary sewer system?

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1. Does the fire department accept any food donations?

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1. What is the City of Brookfield's Burning Ordinance and Guidance?
2. How do I request an EMS Care Report from the City of Brookfield Fire Department?
3. How do I pay an ambulance bill?
4. How do I dispose of a Fire Extinguisher?
5. Does the City of Brookfield Fire Department provide smoke or carbon monoxide detectors?
6. How do I request records for a fire or environmental assessment for a property in the City of Brookfield?
7. When can I bring my class to the Survive Alive House?
8. I’d like to invite Firefighters to talk to my class about Fire Safety. How do I schedule this?
9. How do I schedule a tour of the Fire Department?
10. Can I donate to the City of Brookfield Fire Department?
11. Does the City of Brookfield Fire Department check car seats?
12. How do I dispose of medical sharps?
13. Does the City of Brookfield Fire Department offer CPR classes?
14. Does the fire department accept any food donations?
15. Do you host birthday parties at the Fire Department?
16. Does the City of Brookfield Fire Department provide patches to collectors?
17. Does the City of Brookfield Fire Department collect old or unused prescription or over-the-county medicine?

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1. How do I apply for a Fire Protection Permit?
2. Why does the Fire Department inspect my business?
3. It seems like you're at my business all the time. How often do you inspect?
4. What are the requirements in the City of Brookfield for the use of fireworks?

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1. My storm sewer is draining too slow. Will the city check this out?
2. Can my drainage ditch be enclosed?
3. Can my sump pump discharge hose drain into the street?
4. Can we have our culvert replaced when we have a new driveway put in?
5. Who is responsible for landscaping after the city repairs my culvert?
6. Will the city replace my cracked driveway approach?
7. What to do if my storm inlet is plugged?

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1. Does the City pick up Christmas Trees?
2. Does the City pick up brush and yard waste?
3. There is a dead animal in the road. Who picks it up?
4. What are the hours of operation for the Recycling Center?

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1. Why didn’t I get a snowplow marker?
2. Who clears the bike paths & sidewalks?
3. The snowplow damaged my lawn. Who is responsible?
4. The snowplow hit my mailbox. Who is responsible?
5. What if the snowplow damages my lawn sprinkler head?
6. The snowplow left a lot of snow in my driveway, who is going to clean it up?
7. Why is my street always plowed last?
8. I live on a cul-de-sac, why do the snowplow drivers only make one pass through it?
9. Whose responsibility is it to shovel out a fire hydrant or mailbox?
10. What to do if snow & ice is blocking my storm inlet?

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1. When will the City sweep my street?
2. Will the City replace my cracked driveway approach?
3. The street name sign on my corner is damaged (or missing). Can it be replaced?
4. How do I report that a street light is out?
5. A traffic signal has a light out. Who do I call?
6. When will my street be repaved?
7. Does the City assess for roadwork?

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1. What is the best way to find out about City job openings?
2. Do I have to be a resident of the City of Brookfield in order to apply for a position?
3. When will I be notified regarding the status of my candidacy for a City position?
4. May I submit a resume or fill out an application and be called when something opens up in my field?
5. How do I apply for a City position?
6. How long are applications kept on file?
7. How do I become a City of Brookfield Firefighter?
8. How do I become a City of Brookfield Police Officer?
9. Does the City have any part-time employment opportunities
10. Does the City have any opportunities for persons under the age of 18?
11. What is the maximum hiring age for City employees?
12. What type of pre-employment requirements does the City request of an applicant before hire?
13. If I have a family member already working for the City of Brookfield, can I still apply and be considered for employment?
14. Does the City of Brookfield recruit and hire candidates for Town of Brookfield positions?
15. Does the City of Brookfield recruit and hire candidates for Elmbrook School District positions?
16. Is a resume required to apply for a City position?
17. If I applied for a particular position in the recent past and I notice it has re-opened or is being re-advertised, do I need to re-apply in order to be considered?
18. Does the City of Brookfield have a residency requirement for its employees?
19. How do I go about reporting misconduct on the part of a City employee?
20. How do I access the records of persons employed by the City of Brookfield?
21. How many employees work for the City of Brookfield?

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1. When can I schedule an inspection?
2. How does the local code apply to my situation?
3. What is the zoning of my property?
4. How can I make a complaint regarding a neighborhood situation?
5. Can I take out my own permit and do the work?
6. Private well questions?

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1. Can I access subscription databases from home?
2. Can you get an item from another library for me?
3. Can I use a computer at the Library?
4. Is there anything for my teenager at the Library?
5. How do I make a purchase request or suggestion?

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1. Logging in the Library Catalog
2. Can my child get a library card?
3. How do I get a library card?
4. Can’t remember your library card number? Set up a username!
5. Can I pay for my Library fines online?
6. How can I renew items?
7. What is pre-overdue email notification?
8. Can I place a hold on an item that is checked out?
9. How long can I keep an item?
10. I’m going on vacation and don’t want you to call about my book while I am gone. What can I do?
11. How do I get a replacement for a lost card?
12. If I forget my library card can I still check out materials?
13. I have a business/work in Brookfield. Can I get a library card?
14. What is self check?
15. What is CAFE?
16. Can I use my card at other libraries?

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1. Library Hours
2. Does the Library have meeting rooms?
3. Can I make photocopies at the Library?
4. How do I donate money to the Library?
5. How can I donate books to the Brookfield Public Library?

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1. What are Electronic Books?
2. Does the Library provide Internet Access?
3. Can I use wireless on my laptop at the Library?
4. Does the Library offer mobile printing?
5. Does the Library have a scanner?

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1. What is the general procedure followed in Municipal Court?
2. What is the burden of proof in Municipal Court?
3. Am I entitled to a Public Defender for my court case?
4. How do I know what my court date is?
5. Are there additional court costs if I wish to appear in court?
6. Is there a chance of reducing my points or charges?
7. What happens if I plead not guilty?
8. What do I need to do for my trial date?
9. What do I need for trial?
10. Am I able to see the City Prosecutor before my court date?
11. How do I pay my citation?
12. What type of payment is accepted?
13. What if my drivers license is suspended for non payment of a citation?
14. Do you have payment plans?
15. What happens if I miss my court date?
16. What if I fail to pay my fine?
17. Can I just pay my citation without appearing in court?
18. How will points effect my insurance?
19. Right To Appeal
20. Are there any courses I can complete as part of the penalty imposed by the court for citations?

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1. IGNITION INTERLOCK DEVICE (IID)
2. REOPEN REQUEST FORM
3. TRAFFIC SAFETY SCHOOL

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1. What picnic areas/shelters are available to rent in the park system and how do I reserve them?
2. Where is Fox Brook Park? What are the hours and cost? Are there picnic areas/shelters at the park and what are the fees?
3. Are dogs allowed in City Parks? Where can I go to exercise my dog?
4. Where can I find out about recreation programs and classes being offered and how to register?
5. Where can I get information about other independent recreation groups/organizations (i.e. Elmbrook United Soccer, Elmbrook Little, Elmbrook Swim Club, etc)?
6. What job opportunities does the Department have and how would I apply?
7. I have some questions about plants (or bugs or soil) on my property. Who can I talk to?
8. Is a special permit needed to take pictures in City of Brookfield parks (such as for a wedding, etc.)?

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1. I have information about a crime?
2. Overnight Parking
3. Does a person need a bicycle license?
4. Should I lock my vehicle?

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1. How can I obtain a copy of my accident report?
2. How can I obtain a copy of a police report?

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1. Where can I pay my ticket?
2. How can I contest my ticket?

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1. Where does the Program currently apply?
2. What kinds of things will the city pay for?
3. I see this is voluntary right now, but will it always be that way?
4. I don’t have any issues with the sewer system. Why should I bother participating?
5. How does the inspection process work?
6. How do I sign up?

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1. What can be brought to the Recycling Center?
2. Does the City pick up brush and yard waste?
3. When can you burn brush and yard waste?
4. Can I dispose of items that don't fit into my trash can?
5. How do I get dispose of Latex Paint?
6. Who do I call when my trash/recycling pickup is missed?
7. Do we accept paint and other hazardous waste at the Recycling Center?
8. What are the hours of operation for the Recycling Center?
9. How do I dispose of carpeting and construction debris?
10. Can we take appliances to the Recycling Center?
11. Does the City pick up Christmas Trees?

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1. What is chloride and where does it come from?
2. I have a gas odor in my basement, what is it?
3. I have a puddle of dirty water around my floor drain, what should I do?
4. Why is water splashing up or noise coming from my toilet?

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1. How do I determine if I have a lead service line?
2. Can I still use my private well for outside watering once I connect to City Water?
3. Where can I get my private well tested?
4. Does my city water come from Milwaukee?
5. How does the City decide where to put new water main and when?
6. How do I know when water is planned to be installed in my area?
7. Why does my sump pump run more often than usual?
8. What is the water pressure in my area?
9. What is a water emergency?
10. Is it true that all properties in Brookfield will receive municipal water?
11. Why do we need municipal water, our well is fine?
12. What does it cost to get water service?
13. Do we need to pay all of the assessment at once?
14. Once water is installed in the street, when do we need to connect?
15. When will we get city water?
16. Are there any restrictions on lawn or garden watering?

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1. Water is coming up in my basement through the floor drain, what do I do?
2. Water is bubbling up in the street or ditch area, what do I do?

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1. What is the hardness of my city water?
2. How much fluoride is in the city water?
3. How is the city water treated?
4. Do I still need a water softener if I am on city water?
5. Why do I have rusty water?
6. Why do I have low or no pressure?

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1. How do I establish service or change the name on an account?
2. Why does my utility bill keep going up?